Termini e Condizioni Servizi
Elisa Baruffaldi’s activity, AKA EliWolfie (from now on named as EliWolfie) sells and provides services in Italy and abroad.
The customer will have to make the payment for the required services through bank transfer or credit card after the courtesy copy in .PDF format has been received.
In case of bank transfer, the customer can insert job performance’s subject as reason for payment.
The bank account details are:
Bank Holder’s name: Elisa Baruffaldi
For any kind of problem or difficulty regarding payments, please e-mail me at the address email@example.com or send me a message at the phone number +39 3756904503 (also using WhatsApp or Telegram).
After negotiations are finished and a working project has been defined, it will be delivered to the customer a quotation containing, besides the worker’s information, the project’s subject, the costs, and worker’s signature.
The customer will have to sign the quotation and, if he/she is unable to physically deliver the signed document, to scan and to submit it again to the sender via e-mail at firstname.lastname@example.org, alternatively, he/she can send the signed document via registered letter (in this last case the shipping costs will be charged to the customer): Elisa Baruffaldi, via Fieschi 66, 16015 Casella (GE).
Please note, that the woks in subject won’t start until the countersigned document has been received and accepted.
In case of any problems or difficulties regarding quotation’s reception and sending, please, e-mail me at the address email@example.com or send me a message at the phone number +39 3756904503 (also using WhatsApp or Telegram).
Once the works have been finished, customers who purchased services and/or job performances from EliWolfie, will receive the courtesy copy of the electronic invoice indicating the subject, costs, and worker’s info to the provided e-mail address.
In case of any problems or difficulties regarding invoice’s reception and sending, please, e-mail me at the address firstname.lastname@example.org or send me a message at the phone number +39 3756904503 (also using WhatsApp or Telegram).
The quotation regarding the services that the minor customer desires to buy, will also have to be signed by one of the parents or the legal guardian.
The copy of courtesy of the electronic invoice will be sent to the parent’s / legal guardian’s e-mail address.
Services: times, costs and modalities
EliWolfie reserves to herself the right to accept or not the working requests, to which will be assigned a delivery time (indicated inside the quotation); this time will be approximate and could be subjected to modifications based on:
- interventions’ complexities;
- delays during necessary contents’ / data’s delivery provided by the customer;
Anyway, the customer will receive updates about the project/s development during all the working period.
If the services requested by the customer need a third party’s job performance integration, EliWolfie declines any kind of responsibility concerning noncompliance, controversies, and/or other eventual problematics so derived.
The project will be delivered to the customer together with the manual (if included), only after the payment, made with bank transfer or with credit card, as indicated inside the above-mentioned “Payment Method” section.
Right of withdrawal
Since all EliWolfie’s services are classified as digital goods supplied with a non-material medium, as established by the Italian Consumer Code, in Art. from 52 to 59, with a particular reference to the letters a) and o) of Art. 59, inherently to the job performances and the customer’s right of withdrawal, it is established that:
- for the services whose indicated working period is superior to 14 (fourteen) days, the customer renounces to his/her right of withdrawal at the end of the 14 days passed starting from the date of dispatch of the countersigned quotation. The customer will still have the right to request the project’s cancellation by paying a penalty equal to the 50% (fifty percent) of the entire project’s value.
- for the services whose indicated working period is inferior to 14 (fourteen) days, the customer renounces to his/her right of withdrawal at the time of the countersigned quotation’s sending.
Jurisdiction and competent court
Any kind of controversy related to Elisa Baruffaldi’s working contracts’ application, execution, interpretation and violation, is subjected to the Italian jurisdiction.
For every dispute between the parties concerning this contract, please refer to what is established by the consumer code.